Account Details

Dealing

You can deal in equities using:

• Quote & Deal where you will see the real-time price which will be held for 15 seconds, so you know the price before you place your deal. You will then receive immediate online confirmation, as well as a contract note through the post. Only available during market hours 8.00am to 4.30pm Monday to Friday
• Limit Order where you can specify the maximum price at which you want to buy or the minimum price at which you want to sell. We will hold the order and place a deal if the price meets or exceeds your limit price
• At Best Order where you can ask us to place a sale or purchase at the best price available when the market opens or when the share is next available for dealing

• Stop Orders: where you can place an order to buy or sell shares when/if a specified price (your 'stop price') is reached or passed

You can also deal in funds from Funds Market. When you buy or sell a fund we are not able to tell you what the price is before you deal as with equities. This is because of the way unit trusts and OEICs are priced, which is usually once a day. However, we can tell you the previous day’s closing price as a guide. We will then place your deal for you at the first available dealing opportunity. We have cut-off times for orders for funds in Funds Market. Orders received prior to this cut-off time will be passed to the fund manager on the same day. Orders received after this cut-off time will be passed to the fund manager on the next business day.

Cash Management

You can hold cash within your account so it is available for dealing. Cash held in your account will earn gross interest paid monthly. All sales proceeds and purchase costs will be paid to and taken from your account. However, we’ll ask you to set up a Direct Debit when you open your account, nominating a chosen bank account. If there aren’t enough funds within your Trading Account, we’ll take the balance owing from your chosen bank account.

Your initial dealing limit will be £50,000. You can request an increase to this limit, supported by a satisfactory credit reference letter from your bank.

You can add funds to your account by cheque, debit card and electronic transfer. You can also lodge existing shares held in your own name to your account.

You can ask us to automatically reinvest your dividend income into the company that paid the dividend. Alternatively, you can choose to receive dividends as cash, or scrip dividend where available.

You can give instructions to withdraw cash by phone, by secure email instruction, or in writing at any time after your account is fully opened. You can also give written instructions to withdraw and re-register stock.

Keeping you informed

As well as being able to access information online, you’ll also receive:

• Valuations - a quarterly printed report, showing the value of your account
• Consolidated Tax Certificate - sent shortly after 5th April each year, summarising all dividends received in UK portfolio in the tax year
• Company Reports & Accounts - you can request to receive the Annual reports & accounts for the UK companies held in your account.